In this audio clip below, Kim Bruce, Systems Change Advocate, Shelterhouse, Midland, MI describes advocacy-initiated response (AIR).


To hear full audio recording Increasing Your Program Capacity for System’s Change, October 2014
[Recording may experience delay before playing]


AIR involves a working agreement between law enforcement agencies and the community-based advocacy program in a particular service area (see Templates). When patrol officers respond to a 911 call that involves domestic violence, the responding officer informs the victim that a confidential advocate will be calling them. The officer then contacts the community-based advocacy program to let them know law enforcement responded to a domestic violence-related call. After receiving contact from law enforcement, an advocate then calls the victim and, if she is willing to talk, the advocate informs her about the advocacy program’s confidential services. The advocate then:

  • assesses and plans with her for her immediate safety needs
  • provides information and answers questions about the court process
  • determines what she wants to happen in court
  • determines her wishes regarding contact with her partner
  • discusses her experience with the law enforcement response

One of the riskiest and most stressful times in a victim’s life is when the criminal justice system gets involved. Using the AIR model, more victims receive crucial information that reduces stress and anxiety and enhances their sense of well-being and safety.